Frequently asked questions
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Doctors Laundry Service offers comprehensive healthcare linen and apparel services. These include the collection, cleaning, sanitization, and delivery of a wide range of healthcare garments and linens, such as lab coats, hospital gowns, healthcare scrubs, hospital bedding, hospital towels, and hospital mats & mops.
We also stock extra healthcare linens onsite, like scrubs, and incontinent pads. We are dedicated to providing high-quality, hygienic, and reliable solutions tailored to meet the unique needs of your healthcare facility.
In addition to the healthcare industry, we also cater to different businesses and facilities. We provide services to nursing homes, restaurants, event centers, fitness centers, massage parlors, and even funeral homes.
With our rental services, we provide you with a regular supply of clean and professionally maintained linens and garments. Our rental program ensures that you always have access to high-quality products without the hassle of laundering and maintenance. On the other hand, our customer’s own services allow you to use your existing linens and garments while we take care of the cleaning and sanitization process. We work closely with you to determine the best option based on your specific requirements.
We understand that emergencies happen, and we are here to support you. If you require an emergency pick-up or quick turnaround, please contact our team immediately. We have dedicated resources and a rapid response system in place to handle such situations promptly and efficiently. Our goal is to minimize disruptions and ensure that you have the clean and sanitized linens and garments you need, exactly when you need them.
We accept payments on net 30 terms via QuickBooks or mailed checks. Our team will provide you with the necessary billing information and assist you throughout the payment process. Should you have any specific payment inquiries or need further clarification, please don’t hesitate to reach out to us.
To receive a quote, we recommend estimating your volume in pounds or the number of items you require our services for. Additionally, please indicate your desired frequency of service, whether it’s weekly, every other week, or monthly. This information will help us assess your needs accurately and provide you with a tailored quote. You can request a quote through our website or by contacting our team directly.
Depending on the size and specific needs of your facility, we offer service multiple times weekly to larger hospitals, twice a week, weekly, or every other week to most other facilities, and monthly on occasion. We are flexible and can accommodate various schedules, ensuring that you receive our services at a frequency that meets your needs and maintains the hygiene standards of your facility.